Ensure the wiring is undamaged and providing the proper voltage. I called Rheem Customer care again to see if there was anyone else that they could send to install the part. Check the water heater is suitable for the gas type available. They don't actually have technical support. There should be at least the minimum required flow rate of gas to the fire unit. I can send many photos. On Rheem heat pump water heaters the serial number is located on a label on the upper left side of the unit.
Remove the purge port valve caps slowly from the purge valves located on each of the cold and hot water valves. Last night was cold for us dipping into the lower 20s. I finally got the check by mail at the end of February. The water heater tank leaked and had to be replaced when it was only 6 years and 3 months old. Check the picture to ensure proper wiring. What they have is untrained people, without any actual experience reading a script from a manual.
I call the tech support, give them piece of my mind and of course she has no empathy for me and escalates the call. We contacted the contractor and Home Depot and they both said to contact Rheem. Ours will probably give out tonight! To dissipate such gas and to reduce risk of injury, it is recommended that the hot water faucet beopened for several minutes at the kitchen sink before using any electrical appliance connected to the hot watersystem. I started hearing a noise like a clock ticking inside of the heater. After 37 minutes on hold I was told that a licensed Rheem professional would contact me within 24 hours to schedule a time when he could come verify the leak for himself. On 2018-02-28 by mod - Nick Please use the picture frame icon next to the Comment button to show us some sharp photos of the water heater and a close-up of its data tag or labeling.
We contacted your 800 number for trouble shooting assistance at 4:30pm central time and they were closed. This should be conducted in the morning, within three hours of sunrise, when the water temperature inside the solar collector s is lower. Seems like it would be the right thing for Rheem to do. Was able to get original plumber to fix the problem. Finally, Ohm out the safety circuit. Check the gas solenoid for valves for short circuits and the igniter wiring harness for signs of damage.
For your safety, the information in this manual must be followed to minimize the risk offire or explosion, electric shock, or to prevent property damage, personal injury, or loss oflife. At Rheem Thermal, we are passionate about providing the full range of information that help you make educated decisions. Good luck with whatever you decide. Below are some of the most common Rheem error codes and what they mean. Said he found a plumber. It is recommended only one 1 period per day be programmed into the timer.
I then start to debug it myself with tech support and this time they want to send me blower. On 2018-03-02 by Nick Thanks again. We have no relationship with advertisers, products, or services discussed at this website. Such conversion could result in hazardous operating conditions. This warranty must be read subject to that legislation and nothing in this warranty has the effect of excluding, restricting or modifying those rights. Thank You Check your Rheem Water heater Warranty. On a few, the anode rod is located on the side of the tank.
I told the plumber what I wanted. Try the search box just below, or if you prefer, post a question or comment in the Comments box below and we will respond promptly. To light Pilot, see LightingInstructions on water heater. After much grousing, he installed what I wanted and I even got him to submit the registration paperwork that extended the warranty by 4 years one of the reasons I wanted it. Less likely, but there may be a blockage somewhere in the hot water pipes close to the water heater.
That was done on Monday. Be sure to read and follow the warningsoutlined on the label pictured below. These heaters are extremely expensive. As the sun heats the water in the solar collectors the increase in temperature activates the circulator. . This guide to common water heater problems covers gas and electric models from Rheem, Ruud, and other brands.
Don't even bother dealing with Rheem to try to get your heater fixed. The tank, not the pipes, started leaking as soon as it was full. I don't dare try to haul it back to the store for fear that it would be damaged on the way and then I'd have an even bigger drama on my hands. Advertisements on this site are placed and controlled by outside advertising networks. Now day 2 of no water heater and no call.